01
“Compromised site”
Injected scripts, spam redirects, hacked core files, compromised plugins or extensions, or other unauthorized changes.
Website-related Google Ads problems
Your ads stopped. We fix the website problem.
If Google is showing compromised site, malicious software, destination not working or a security warning, send us the notice. We inspect the site, tell you what needs fixing and give you a fixed quote before any paid work starts.
Email us Google's message
Free assessment. No payment required to ask. Replies within 2 business hours, Mon to Fri, 6am to 6pm US Eastern.
Free first lookWe assess before you pay.
Fixed quotePrice agreed before work.
Temporary accessNo passwords by email.
Written reportWhat we found and changed.
01 / Problems
The messages we work on.
This is technical website remediation, not general Google Ads management. If your problem is outside this scope, we tell you before you spend anything.
02
“Malicious software”
Malware, unwanted downloads, infected JavaScript or external resources that cause website-related policy issues.
03
“Destination not working”
Server errors, redirect loops, broken SSL, DNS failures or pages Google cannot reliably reach.
04
“Deceptive site ahead”
Browser security warnings associated with phishing, compromised pages or suspicious redirects. We remove the cause and help request review.
02 / Process
You know the scope before we touch the site.
STEP 01
Send the notice
A screenshot is fine. Include your domain and how long the ads have been stopped.
STEP 02
Get the assessment
We check the public site and tell you whether the case is in scope.
STEP 03
Approve the quote
You get the fixed price, access required and repair estimate before paid work begins.
STEP 04
Fix and review
We repair the agreed issue, document the work and help submit the site for Google's review.
03 / Team
A team with 10+ years of experience.
Cleaning hacked websites and fixing broken ones on WordPress, Magento, Drupal, Joomla, PrestaShop, Laravel and custom-built sites.
04 / Access
Do not send us your passwords.
Use temporary access. Remove it when the work is finished.
Separate user accountAdd us as a temporary user on the systems we need. If hosting or DNS access is required, we tell you first.
Backup before changesWe take a full backup before changing anything. It's stored encrypted and deleted 30 days after the work is finished.
05 / Guarantee
We take the risk on cases we accept.
21 days or 3 review requests.
If we accept your case, finish the agreed fixes, and the same website issue still blocks approval after 21 days or 3 review requests, whichever comes first, you get a full refund of the service fee.
If the same problem returns within 30 days, we fix it again at no charge.
Read the refund terms → Google makes the final decision. We do not control its policies, review timing or outcome.06 / Scope
Website problem, yes. Account workaround, no.
We handle
- Compromised or hacked websites, on any platform
- Malware and unwanted software
- Broken landing-page destinations
- Security and deceptive-site warnings
We do not handle
- Billing and payment-profile problems
- Advertiser identity verification
- Restricted-business approvals
- Trademark disputes
- New accounts created to get around a suspension
- Hiding content from reviewers
07 / Questions
Before you email.
How much does it cost?
The first assessment is free. If we can take the case, you receive a fixed quote before any paid work begins. Payment happens after you accept that quote.
Can you guarantee Google reinstates my ads?
No. Google makes the final decision. The guarantee applies to the service fee and the same covered website issue, under the written refund terms.
What access will you need?
It depends on the fault. We tell you before starting. Use temporary user access rather than sharing passwords by email.
How quickly do you reply?
During current business hours, Monday to Friday, 6am to 6pm US Eastern, we aim to reply within 2 business hours.
Start here
Send the Google notice. We’ll tell you whether it’s a case we handle.
No checkout, no call booking, no obligation. Start with the exact message Google sent you.